Orders are typically shipped within 1–3 business days. For pre-order or customized items, please refer to the estimated delivery time listed on the product page.

Yes, we ship worldwide, including the United States, Europe, and Southeast Asia. Shipping fees and estimated delivery times will be displayed at checkout. Some remote areas may require additional time.

If you receive a damaged or defective item, please contact our customer service within 48 hours of delivery with clear photos. We will arrange a replacement or a suitable solution.

Yes, we offer pre-orders for selected upcoming products. Pre-orders are usually accepted several months in advance, and items will be shipped promptly after the official release. Please check the product page for details.